Snake Bite at Petting Zoo. But NO First Aid given?!
January 11, 2008
This was forwarded to my email account. Must read for you zoo-goers. Gerry
All who have kids, pls. read email from a fellow parent in my son’s school and forward to others to make sure this place improves their facilities :
———- Forwarded message ———-
From: Anna Katrina G. Roa <>
Date: Jan 7, 2008 9:52 PM
Subject: [DLSZPA2015] Warning: Arc of Avilon Zoo
To: Ricky , Tony, Lara
My Family and I visited the new Arc of Avilon (AoA)
Zoo located at Frontera Verde near Tiendesitas in Pasig last
January 5, 2008. The highlight of the said zoo is they allow people
especially kids to touch their animals like orangutans, parrots, eagles,
rabbits, tortoises and snakes.
And when you allow your kids to touch these animals, you trust that these animals are harmless and are trained not to hurt its
Unfortunately, my 2nd daughter was bitten by an Albino King Snake. Her finger was bloodied so I quickly asked where the
clinic was located. I saw a sign that read Hospital/Quarantine, I quickly
opened the door but found nothing inside but some cages and two people talking. I ask(ed) if there was a doctor there and they said none. Then the king snake handler came over and directed us to follow him. I thought we would be brought to a clinic. To my dismay, we were brought to a dirty pantry full of flies. And the handler administered Betadine to my daughter’s finger, which was stored in a soy sauce gallon container. A park with no clinic, no doctor and no medicine.
I took my daughter to the hospital, and upon reaching the hospital the
first question was what kind of snake bit my daughter. I told them it was an Albino King Snake. They were not sure whether
the king snake was a venomous or a non-venomous snake. They said they had to consult an expert about this. After awhile, Thank God that
the king snake was a non-venomous one. But the doctors wanted to be sure so they gave my daughter an anti-tetanus drug and asked her to take anti-biotics for seven days.
After reaching home, I texted both Jake and Tina Gaw
(owners of AoA) that the doctor asked us to observe my daughters
condition. I also told them that I am going to write about this horrible
experience. Tina texted back and said: “Jerry, if thats how bad you
feel, I respect your personal feelings concerning this incident. I wish
she (my daughter) could have been more careful in handling the snake
or other pets as well especially since this one is exotic. Even tame ones, rabbit, tortoise, mouse, pig bite when they felt hurt or frighten when not properly handled. And its really sad when you felt it became a horrible issue.”
Now it’s my daughter’s fault to be bitten by the snake? AoA never
bothered to offer their help and now they blame my daughter for the
incident. That was a very insensitive remark by Tina. I don’t think
the snake was hurt or frightened, they were tired and irritated because
they were being used to entertain people.
Exotic you say? Why allow them to be touched by
people? Yes, I agree that animals bite when they felt hurt or frightened,
but let me remind the management of AoA that most of your audience are children, I even saw some as young as two years old. They will just
touch and play with the animals without knowing whether they’re hurting them or not. It is AoA’s responsibility to make sure that none of their animals be hurt or frightened so that biting won’t happen.
And since accidents happen, how come Arc of Avilon doesn’t even have a clinic to at least administer some first-aid solution. What if the
eagles decided to peck the visitors, or use their big claws to attack
the visitors. Donkey or horse suddenly kicking. And snakes biting.
There shoud be a doctor, a clinic and first-aid kit to address this kind
of unfortunate incidents.
Arc of Avilon should not allow people to touch a snake that bites plus
they should have expert handlers to assist its visitors. All the Arc of
Avilon management can say is that the snake is a non-venomous one. No other help was offered, and then they will blame the visitors for
mishandling the animals.
Am I overacting? I don’t think so. What are the chances that you will
get bitten by a snake in the metropolis? Worst in a theme park like Arc
of Avilon. As a parent, will you take it sitting down? Will you just
take their word for it that it’s non-venomous? Remember, its a
snake-bite. Let this be a warning to all my readers who are planning
to visit Arc of Avilon at Tiendesitas or any other zoo for that matter.
Let my story be a lesson to all. You can ask your kids to look but as
much as possible DO NOT TOUCH. Better yet, DO NOT VISIT the Arc of Avilon totally, until they improve their facilities.
Never again will we go to the Arc of Avilon.
Thank you and more power. God Bless us all!
PR & Events Manager